語学スキル
- English (UK): ネイティブ
- Portuguese: 上級
趣味・興味
価格 (25分):
14.50コイン レッスン予約
* フリートークレッスンの価格を表示しています
実績と評価:
先生紹介:
Business English, IELTS, MBA Interview Training & Native Conversational English
Hello, my name is Laura and I'm from the South of England. I moved to Portugal a few years ago and am still learning the language amongst the natives, so I can appreciate the difficulties of language learning.
I have been teaching here on SkimaTalk for many years, and have been teaching some of my wonderful students continuously during that time. I am a very dedicated teacher, focused on your language goals, and if it's our first lesson, an opportunity to assess your goals and get to know one another, of which future lessons will then be based around.
If increasing your level of English is something you are interested in, I can certainly assist you with that. I work with many intermediate, upper intermediate and advanced students, looking to really raise their levels of English, and the most satisfying part of my teaching experience is observing their improvements, and there is nothing better than seeing all of their hard work, practice and dedication pay off!
I've helped many students achieve a variety of different goals, from delivering presentations, to Versant test preparation, IELTS, TOEFL, and MBA Interview training, to name a few. Many of my students have achieved high scores in their TOEFL and IELTS exams and have also been admitted to top business schools, such as London Business School, UCLA Anderson, Esade Business School and Chicago Booth.
Please feel free to check out some of their success stories, here on my profile page.
I very much look forward to meeting and speaking with you.
Thank you.
先生の得意分野:
Formal and Informal Email writing skills through SkimaTalk courses and other resources to help write effective emails!
Working through IELTS Mock Speaking Tests, Parts 1-3.
MBA Interview Training - Working through interview questions, including building on responses and confidence.
Exploring new vocabulary and idioms/useful phrases through articles or conversation and introducing more native sounding vocabulary, expressions and structure in order to convey ideas more easily, more smoothly and more naturally. Other resources, including a wide range of different topics, scenarios and activities to work through and discuss, while exploring new vocabulary and idioms.
Checking your pronunciation through interaction/reading articles and correcting sounds/identifying word stress and target sounds, in order to improve. Also carrying out pronunciation practice in order to articulate each word/sound clearly.
Skima Talk courses & other resources including a wide range of different topics, scenarios, functions and activities to work through and discuss, while exploring new vocabulary and idioms.
Reading through articles, working on pronunciation, word stress and intonation, exploring new vocabulary and idioms, discussion and/or follow-up questions.
Free conversational practice, small talk, discussion topics, introducing more natural and native vocabulary, expressions & idioms during natural conversation. Working on/building comfortability and confidence in communication.
経歴:
学歴:
経営学 › NVQ Level 2
経営学 › NVQ Level 3
外国語 › TEFL/TESOL Master Course (修士)
職歴:
営業・カスタマーサポート
I worked as a customer service advisor, answering telephone calls from customers who had purchased and used pharmaceutical products outsourced by the company, such as Milton Sterilising Fluid, including handling and managing customer complaints and queries and coming up with appropriate solutions to help maintain a positive relationship with the customer.
その他の専門職（医師、弁護士など）
I started off as a customer service mortgage advisor and then an operations administrator, before being promoted to a management information analyst. I forecasted inbound call volumes within telephone operated departments for management, provided innovative and creative MI solutions to ensure a process of continuous improvement across the function. I collated and distributed MI for all group production functional areas, produced daily, weekly and monthly performance reports, and produced ad-hoc reports for management, to help maintain service levels within telephone operated departments. I also conducted presentations to call advisors new to the Q-MAX workforce management system, conducted Q-MAX system training to those seniors and managers new to Q-MAX, created training plans for new starters on the MI team and carried out the training.
営業・カスタマーサポート
I took a year out during this time, where I decided to travel around New Zealand on a working visa. I stopped in Wellington where I worked for 3 months part-time at a company called CIGNA, as an insurance sales consultant, where I achieved “top performer,” for the month of August.
その他の専門職（医師、弁護士など）
I collated and distributed MI for all group functional areas and company contract holders, produced daily, weekly and monthly performance reports and produced ad-hoc reports for management to help maintain service levels within telephone operated departments. I provided innovative and creative MI solutions to ensure a process of continuous improvement across the function and analysed call data and identified key areas for improvement.
教育専門職
教育専門職
ESL In-home tutor
